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SERENGETI Dress - off-white cotton

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• Delivery
• Returns

Our cute & easy throw-on cotton dress now as a Midi version! The SERENGETI Dress is crafted from cotton gauze, which is incredibly soft to touch, light-weight to pack and resistant to wrinkles. The slightly flared fit adds a bit of playfulness to your movements. We used double cotton gauze for our off-white version to avoid transparency.

• 100% soft double cotton gauze
• Light, wrinkle-resistant and comfortable
• Raw finish hemline

⌵ Sizing Chart & Guide

Choose the size that best matches your measurements on our sizing chart. The dress has a super comfortable and relaxed fit.

Our model Kate is 1.83m / 6' tall and wears a size S.

Need some help? Ask the team via the chat or contact page.

Measurements of the Garment
We generally recommend choosing the size that best matches your body measurements on our sizing chart, however these measurements of the garment itself can be useful.

Centimetres
Front length from shoulder - XS/127, S/129, M/131, L/133, XL/135, 2X/137
Bust - XS/84, S/88, M/92, L/96, XL/100, 2X/104

Inches
Bust - XS/33.1, S/34.6, M/36.2, L/37.8, XL/39.4, 2X/40.9
Front length from shoulder -XS/50, S/50.8, M/36.2, L/51.6, XL/53.2, 2X/53.9

⌵ Style Guide

Combine your SERENGETI Dress with your favourite summer essentials. Super easy to dress up or down!

FREE Express Shipping Worldwide
for orders over AU $250
Approx. US$170

▾ SHIPPING WITHIN AUSTRALIA

- FREE Express Shipping on orders over $250

- FREE Standard Shipping on orders over $150

- Flat Rate $10 for Express Delivery

- Flat Rate $6.95 for Standard Delivery

Delivery Times Australia
Standard 2-5 business days
Express 1-3 business days

All orders are sent with Australia Post from Brisbane.

*Same day dispatch applies for orders made before 10am AEDT, Mon-Fri. All orders are dispatched within 1 business day.

If nobody is home, your parcel may be left at your address or a post office/collection point. If your parcel cannot be left unattended at your address, please add 'Signature on Delivery' at the checkout.

▾ SHIPPING WORLDWIDE

FREE Express Shipping for orders over AUD $250
AUD $250 = approx. US$170

or flat rate AUD $20 for orders under AUD $250
AUD $20 = approx. US$14

New Zealand shipping is $15 for orders under $250

 USA 2-6 business days
 NZ 4-6 business days
 Europe 2-6 business days
 Singapore 2-3 business days
 Japan 3-5 business days
 Canada 4-6 business days
 Rest of the World 3-5+ business days

All orders sent with DHL Express.
(Orders to Canada are sent with Australia Post Express)

*Same day dispatch applies for orders made before 10am AEDT, Mon-Fri. All orders are dispatched within 1 business day.

If you enter your address incorrectly, refuse your delivery or fail to collect your parcel (if applicable), your parcel could be returned to sender and you may be responsible for the original shipping fee and any return costs or customs charges that result from it being returned to us.

▾ CUSTOMS DUTIES & TAXES

We ship world-wide from Australia.

ROVE Designs is legally required to declare the full dollar value paid on international shipments and is not responsible for any applicable duty, value added taxes (VAT),import consumption tax or handling fee charged to you by your country or postal service. Please be aware of any fees that may be charged to you by your country. ROVE Designs reserves the right to deduct any return costs incurred, including the original customs duties and taxes if they have already been paid for by DHL on behalf of the customer, from the total return amount for orders that are refused at customs should duties and taxes be unpaid. If problems occur please contact your local post office or customs.

USA: You willnot be required to pay any taxes/fees for orders under ~USD$700.
Europe: You may be required to pay taxes/fees to customs. See your country's customs website for details.
Rest of World: You may be required to pay taxes/fees to customs. See your country's customs website for details.

▾ TRADITIONAL PLACE NAMES

The Indigenous name of the land on which you live can now be added to your delivery address at the checkout! (eg. Bundjalung Country, Dharug Country, etc). It will appear on your parcel label. If you don't know the name, find out here »

▾ SHIPPING LIMITATIONS

PO Box deliveries are only accepted for Australia and Canada.

We cannot deliver to Cuba, Russia or North Korea.

We can deliver to the following countries on request (extra fees apply, please contact ROVE team):
Afghanistan, Albania, American Samoa, Angola, Anguilla, Antigua, Armenia, Aruba, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bonaire, Bosnia & Herzegovina, Botswana, Burkina Faso, Burundi, Cameroon, Canary Islands, Cape Verde, Cayman Islands, Central African Rep, Chad, Comoros, Congo, Congo DPR, Costa Rica, Cote D Ivoire, Curacao, Djibouti, Dominica, Dominican Rep., Egypt, El Salvador, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea Rep., Guinea-Bissau, Guinea-Equatorial, Haiti, Honduras, Iceland, Iran, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kosovo, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Mariana Islands, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova Rep., Mongolia, Montenegro Rep., Montserrat, Morocco, Mozambique, Namibia, Nevis, Nicaragua, Niger, Nigeria, North Macedonia, Palau, Panama, Puerto Rico, Reunion, Rwanda, Saint Helena, Sao Tome And Principe, Senegal, Seychelles, Sierra Leone, Somalia, Somaliland Rep., South Sudan, St Vincent, St. Barthelemy, St. Eustatius, St. Kitts, St. Lucia, St. Maarten, Sudan, Suriname, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Trinidad And Tobago, Tunisia, Turkmenistan, Turks & Caicos, Uganda, Ukraine, Uruguay, Uzbekistan, Virgin Islands-British, Virgin Islands-US, Yemen, Zambia, Zimbabwe.

▾ SHIPPING OF PREORDERS

If your order contains a preorder item, your entire order will be sent when the preorder item is ready.

OUR 100% HAPPINESS GUARANTEE

We want you to be 100% happy with your ROVE piece. If you don't love it, you can easily return it for a refund or exchange* for any reason!

We want your ROVE piece to fit you perfectly the first time around and the vast majority of our customers are happy when they follow the size guides on our product pages. If you are unsure, ask the ROVE team and we'll be so happy to assist! Together we can prevent unnecessary shipments and lessen the impact on our planet.

*Exchanges only available in Australia and USA.

﹢ AUSTRALIANReturns

24 DAYS
Download your label and simply post your return at an Auspost location within 24 days of your order date.

FREE EXCHANGES
Get a free return label and free shipping on your new exchange item.

REFUNDS
A $10 return label fee will be deducted from your total refund amount.

No printer needed! Australia Post staff can print your label for you by scanning the label barcode on your phone.

﹢ USAReturns

24 DAYS
Download your return label and simply post your return at a USPS location within 24 days of your order date.

All return label fees below are in Australian Dollars (AU) however the approximate equivalent in US Dollars is shown.

REFUNDS
AU $22 return label fee(≈  US $15) will be deducted from your refund.

STORE CREDIT
AU $15 return label fee (≈  US $10) will be deducted from your store credit amount. Your credit is valid for one year.

EXCHANGES
AU $35 return label fee (≈ US $24 applies for exchanges. This includes shipping costs of sending your new item to you.

﹢ INTERNATIONALReturns

RETURN REQUEST
Once you receive your order, you have 10 days to decide if its right for you. Request a return within 10 days by messaging us from our contact us » page. We will reply with our returns address and instructions.

RETURNING YOUR ORDER
You have up to 14 days after delivery to lodge your return at the post office/courier.

Return shipping and the associated costs are the responsibility of the customer. We recommend returning from your local post office.

Sorry, we cannot offer exchanges. If you would like a new size, colour or style please make a return and re-order as you wish.

OTHER INFO & CONDITIONS

Returns must be in their original condition, unused, unwashed and without stains or odours. You must neatly fold your return to preserve its integrity. We encourage you to return your order in its original compostable bag and satchel.

If you have received a faulty item or the wrong item, please contact us and we will assist you asap.

Original shipping fees are non-refundable. Refunds are applied to the original payment method.

Sales items, discounted items and gift cards cannot be returned, refunded or exchanged under any circumstances except for faulty items. If we receive an item that does not comply with this returns policy, it is ineligible for return and ROVE has the right to refuse it. The customer will need to cover the full shipping costs to send it back to them.

Customers from Australia and USA can choose to return their order by their own means. If so, you must follow the International Returns instructions above to have eligibility for your return.

﹢ FAQs

Can I return a preorder item if I receive it after my return deadline of 24 days?
Yes, absolutely! You will be able to start your return within 24 days of when your order was sent from our warehouse. If you can't start your return, just contact the ROVE Team and we will assist.

When will my refund be processed?
Return parcels are processed within 5 business days of arriving at our warehouse. Once processed, refunds take 0-3 business days to arrive in your account.

Can my exchange be sent by Express Post? (Australia & USA only)
If your exchange is time sensitive, we offer an option for an 'Instant exchange' where your exchange item is sent immediately, even before you post your return. All Australian exchanges are sent by standard post and USA exchanges are sent with DHL Express.

Can I return a gift?
Yes you can! When starting your return, click the 'Start a Gift Return' button. International customers (excl. USA), please email us via the contact page.

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Source: https://www.rovedesigns.com/products/serengeti-dress-off-white-cotton

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